Artificial intelligence

Perceive, understand, correlate, learn, teach, reason and solve problems. Core to IT Unlock’s intelligent systems is Amelia and Nuance. A cognitive engine that uses the outputs from sensors and neural nets and uses its education to reason about what it sees. Our philosophy is that the brain is composed of distinct but interacting modules that self-organize to solve problems using a complement of local learning (“training”) and innate knowledge (“education”). So, our systems are designed to be trainable and learn on the fly, autonomously.



With the world evolving and Artificial Intelligence taking over in many parts of the business world, Natural Language Understanding is being implemented by many corporations to grow the client satisfaction, reach more customers and increase their productivity overall.

Natural Language technology exhibits the understanding, meaning and the structure of the text by giving compelling machine learning patterns in an easy to use API. With the help of this, IT Unlock can develop the right application and solutions that would be able to extract that information via text analysis through natural language processing. This set of APIs can analyze text to help you understand your client’s expectations, demands, sentiment, and more. Additionally, we can create a custom model for your company to get specific results that are tailored to your domain.

With the advanced program developed and maintained by IT Unlock for your business using our Natural language Understanding solutions, you would be able to utilize this for understanding the sentiment, expectations and satisfactions of your clients regarding your company’s product via the social media or parse intent from
customer conversations that take place in the messaging chatbot app, social media or also a call center.

With IT Unlocks help and natural language understanding all conversations and or texts can be analyzed by combining with the documents on the cloud storage that you have for your company’s database to better understand the intentions, feelings, and thoughts of the person/client can be figured out and used for the company’s good.

Features of IT Unlock’s Amelia and Nuance Powered Natural Language Understanding Solutions.

The features or benefits of the Natural Language Understanding API’s are:

  • Add natural language understanding to your apps
  • Enterprise-ready, available worldwide with support of 14languages
  • Always learning & improving
  • Understand sentiment and emotion
  • Reveal insights from unstructured and structured data
  • Completely Secure and non-compiled
  • Natural language processing also helps HR recruiters sort through resumes,
    attract diverse candidates, and hire more qualified workers.


Why do you need IT Unlock?

Every client is unique, every situation is different. Companies turn to IT UNLOCK for lots of reasons. But, in most cases, it distills down to a single word:

Trust in our experience.Simply put, we understand your business. That claim is based on decades of work in support of the IT community and other professional service groups.

Trust in our solutions.

Leveraging our knowledge, we’re able to create world-class solutions that incorporate more than just the latest technology. There’s tremendous value in designing innovative products that match your needs, function the way you operate, and incorporate the workflows you prefer. To complement that powerful portfolio, we provide a variety of services and support offerings that tap into the experience base of our best people as consultants, trainers,
implementation crews and service technicians.

Trust in our results.

Over time, with the right mix of products and people, you begin to build a reputation for
delivering the goods. Those relationships are founded on a genuine interest in creating win-win scenarios that make everyone’s business grow.

Selecting IT UNLOCK as member of your team and a contributor to your business success is a significant vote of confidence. We’d be pleased to apply our experience, solutions and results on your behalf and start to gain your trust.

Contact us today to get a quote!