Cognitive Implementation Engineer

Job ID
728
Location
Montreal downtown
Role and Responsibilities

IT Unlock is an IT consulting company and an unique social
enterprise. Our missions are to improve our clients' current condition in AI
and in staff augmentation and to help underprivileged children.

 

We are looking for a talented business analyst or an analyst
developer to be an Amelia Cognitive Implementation Engineer (CIE). This is a
permanent position at IT Unlock. The work done in downtown of Montreal and we
need an expert ASAP. IT Unlock is growing and beautiful technologies and nice
challenge are waiting for you.

 

The cognitive implementation engineer (CIE) is responsible
for the implementation and configuration of Amelia to best meet the client's
needs. A great CIE implements Amelia at high speed, with high quality, and in
line with the architecture defined by the Technical

Lead CIE (TL). However, your responsibility does not stop
there. Great CIEs contribute to the implementation practice outside of their
Pod responsibilities. For example by improving our tooling, creating
demonstrations of Amelia for our sales team, by supporting training,

or by setting up events of the implementation team.

 

Responsibility

Validate outcome of solutioning phase:

             When
beginning with the implementation of an epic, your first responsibility is to
understand the requirements and designs

             If
anything is unclear you need to clarify this with the architects. They
areultimately responsible for the functional designs

 

Configuration and documentation of cognitive modules in
Amelia:

             Based on
the designs, implement the required functionality in Amelia as

designed by the chief technical architect

             Document
implementations, and share documentation with other engineers for re-use in
similar implementations

 

Track and update status on tasks:

             Continuously
update your team’s Jira board/tasks with the latest info

             Identify
and flag issues and risks

 

Connect developed functional solutions to client systems:

             Responsible
to make Amelia talk to client systems. We integrate through our ESB

(MuleSoft) or directly from Amelia

             Work hand
in hand with clients to link up systems

 

Validate output and approach, test until modules reach
required functional behavior:

             In the
daily stand-ups, confirm your priorities with your cognitive project lead

             Test
implemented functionality, support user acceptance testing by working directly
with client testers, and fix bugs as they are reported

 

Contribute to the development of the cognitive
implementation practice:

             Our
organization needs to be better every day, to be able to deliver future
Amelia’s faster and at higher quality. Input and effort to improve our
organization is an important part of your responsibilities

 

Configuration & Implementation:

             Create
agile work plan for agreed functionality and validate with cognitive project

lead

             Configure
Amelia ontologies to address required functionality in agile sprints

             Create
reusable Amelia ‘modules’ (e.g. BPNs) in local language

             Create
reusable Amelia ontologies in local languages

             Discuss
with Cognitive Technical Architect and Cognitive Project Leads approaches to
each technical challenge and agree on technical solution

             Test
new/modified pieces to ensure they can withstand technical end user
requirements

 

Integration & security:

             Review
the outcome of the target Architecture blueprint

             Create
agile work plan for agreed functionality and validate with cognitive project
lead

             Reuse
APIs and mule flows or create new APIs and mule flows to integrate Amelia with
relevant client systems and security framework

             Discuss
with Cognitive Implementation Architect and Cognitive Project Leads approaches
to each technical challenge and agree on technical solution

             Test
new/modified interfaces to ensure they can withstand technical requirements

 

Methodology & testing:

             Create
automated tests for implemented functionality (BPNs, Intent recognition

and Mules)

             Develop
and build new approaches to automate Amelia implementations

 

Excellent communication in English and in French.

Have a Bachelor in computer science or equivalent.



Skillset
Required:
• 2 years of experience as a business analyst or a developer
• Highly motivated to work with AI Virtual Agents
• A good communicator in English and in French
• Have a "ready to learn" attitude
Number of positions
1
Work Experience
At least 2 years
Salary
null
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