CyberArk Senior Support Engineer

Job ID
888
Location
Montreal downtown
Role and Responsibilities
IT Unlock’s mission is to improve our client's current IT condition. We are looking for a talented CyberArk Senior Support Engineer. This is permanent position at IT Unlock. The work is done remotely until new instruction from the government and the candidate must live in Montreal. Beautiful technologies and nice challenge are waiting for you.

Missions
CyberArk Support

  • Responsible for the design, implementation and enhancement of CyberArk infrastructure 
    and responsible for the daily operational support of this CyberArk platform as well as all applications onboarded on this platform
  • Coordinate with application and Infrastructure support teams on their new CyberArk onboarding needs
  • Automation of various of onboarding and support tasks using scripts and/or other tools.

Job Description

  • Experience managing security and/or technical infrastructure projects
  • Solid decision making and problem-solving skills
  • Excellent verbal and written communication skills with an ability to tailor messaging upward or downward as well as to technical and non-technical audiences
  • Good MS Office (Word, PowerPoint, Visio, Excel) skills; PowerPoint and Excel are critical to the role)
  • Attention to detail and good organizational skills
  • Client Focus
  • Team work 

PRIOR WORK EXPERIENCE

Required:
  • 5+ years in an Information Systems security team
  • Creativity in complex problem solving and ability to work under pressure
  • Effective communicator with great interpersonal skills
  • Strong analytical skills with a structured problem-solving approach
  • High energy levels and commitment to stringent timelines
  • Ability to innovate and multi-task with minimal oversight
  • Strong written and verbal communication skills with the ability to present documentation and influence decision making Ability to work together with and lead a small team
  • Strong potential for growth and acceptance of additional responsibilities
  • Strong risk awareness / approach

EDUCATION

Required:
  • Masters in IT
  • Strong interest in Information Security or Information Technology

Required skill sets:

  • 3+ years’ experience of supporting CyberArk version 10.x and above as a vault admin
  • Advanced Unix and Windows knowledge
  • 2 years of experience using Auto IT to customize fat clients on CyberArk PSM servers
  • Strong scripting skills, such as using PACLI, python and PowerShell to automate various CyberArk onboarding and operational support processes

Assets:
Knowledge of application architecture



Skillset
Required :

• 3+ years’ experience of supporting CyberArk version 10.x and above as a vault admin
• Advanced Unix and Windows knowledge
• 2 years of experience using Auto IT to customize fat clients on CyberArk PSM servers
• Strong scripting skills, such as using PACLI, python and PowerShell to automate various CyberArk onboarding and operational support processes
• English

Assets:

• Knowledge of application architecture
• French
Number of positions
1
Work Experience
At least 3 years
Salary
null
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